Plans, manages, and oversees the functions, operations, and activities of the City’s emergency preparedness, response, and recovery programs, including emergency management, disaster preparedness and recovery, and assigned public safety programs and initiatives; develops and maintains preparedness and response plans involving all City departments.
Participates in the development and implementation of goals, objectives, work plans, policies, and priorities for emergency management programs; recommends within program policy appropriate service and staffing levels; recommends and administers policies and procedures.
Participates in the development, administration, and oversight of assigned program budgets; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding.
Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs and service delivery methods; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and makes recommendations to leadership.
Participates in the selection of, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; recommends and implements discipline and termination procedures.
Performs project management responsibilities; develops logical and efficient project plans; establishes priorities; monitors and manages task completion; anticipates and avoids problems; works collaboratively and cooperatively with team members and user groups to ensure project accountability.
Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with City specifications and service quality.
Ensures Emergency Operations Center readiness by maintaining procedures, systems, and operational capability; activates the Emergency Operations Center at appropriate levels for incidents and planned events.
Develops, trains, and supports Emergency Operations Center teams comprised of executive staff, employees, and volunteers in emergency operations roles and procedures.
Ensures that Emergency Operations Center equipment and systems are operational at all times.
In coordination with the Finance Department, City disaster claims and reimbursement activities through the California Governor’s Office of Emergency Services and the Federal Emergency Management Agency (FEMA); maintains complete records and documentation related to disaster declarations and recovery operations.
Supports City department compliance with the Standardized Emergency Management System by providing training and reviewing departmental emergency plans.
Serves as liaison for assigned functions with other City departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces, as required.
Provides highly complex staff assistance to the City Manager and City Council; prepares and presents staff reports and other written materials; supervises the establishment and maintenance of program files and records; ensures proper documentation of operations and activities.
Represents the City in meetings with members of other public and private organizations, community groups, contractors, and the public on emergency preparedness and public safety matters.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in the fields of emergency management and public safety.
Monitors changes in regulations and technology that may affect operations; implements approved policy and procedural changes.
Reviews the work of program activities and assigned staff to ensure compliance with applicable federal, state, and local laws, codes, and regulations.
Answers questions and provides information to the public; investigates and responds to complaints and inquiries related to emergency preparedness and public safety programs.
Ensures staff observe and comply with all City and mandated safety rules, regulations, and protocols; supports emergency preparedness and serves as leader in the City’s Emergency Operations Center team during activations.