Emergency Operations Coordinator
City of Garden Grove - Garden Grove, CA
Full-time
Salary: $7,978.00 - $11,786.00 Monthly
Application Deadline: Nov 10, 2025
Under general direction of a Police Captain, the Emergency Operations Coordinator performs professional and administrative work in the development, planning, coordination, implementation, and execution of a comprehensive emergency and disaster preparedness program.
The ideal candidate will possess: extensive experience and knowledge of the principles of incident management; outstanding interpersonal skills; extensive experience collaborating with various City departments, volunteers and community groups; proven ability to analyze problems and identify solutions; and strong communication skills.
The ideal candidate will possess: extensive experience and knowledge of the principles of incident management; outstanding interpersonal skills; extensive experience collaborating with various City departments, volunteers and community groups; proven ability to analyze problems and identify solutions; and strong communication skills.
The eligibility list resulting from this process may be used to fill any current or future vacancy within the City, so apply now!
Essential Duties
Plan, implement, coordinate, and direct the City's emergency management programs, projects, and services, ensuring that all regulations and procedures are followed;
Coordinate and conduct emergency operations (EOC), Standardized Emergency Management System (SEMS), and National Incident Management (NIMS) training with City personnel and other agencies to maintain compliance with state and federal requirements;
Oversee all aspects of the Emergency Management Performance Grant (EMPG) and ensure the City maintains compliance while actively seeking funding through local, state, and federal disaster preparedness related grant programs;
Attend trainings as needed to maintain knowledge of current trends, legislation, and best practices related to disaster and emergency preparedness;
Develop, coordinate and manage all elements of the Community Emergency Response Team (CERT);
Manage the City's ambulance contract, including coordination of the operational needs of the City and the tracking and processing of billing, hardship claims, and fees;
Enhance and maintain the City's Emergency Operations Plan (EOP);
Prepare and monitor emergency operations budget;
Coordinate with City departments and outside agencies to manage disasters and emergencies; and
Perform other related duties as assigned.
Coordinate and conduct emergency operations (EOC), Standardized Emergency Management System (SEMS), and National Incident Management (NIMS) training with City personnel and other agencies to maintain compliance with state and federal requirements;
Oversee all aspects of the Emergency Management Performance Grant (EMPG) and ensure the City maintains compliance while actively seeking funding through local, state, and federal disaster preparedness related grant programs;
Attend trainings as needed to maintain knowledge of current trends, legislation, and best practices related to disaster and emergency preparedness;
Develop, coordinate and manage all elements of the Community Emergency Response Team (CERT);
Manage the City's ambulance contract, including coordination of the operational needs of the City and the tracking and processing of billing, hardship claims, and fees;
Enhance and maintain the City's Emergency Operations Plan (EOP);
Prepare and monitor emergency operations budget;
Coordinate with City departments and outside agencies to manage disasters and emergencies; and
Perform other related duties as assigned.
Requirements
EDUCATION & EXPERIENCE:
Graduation from an accredited high school or successful completion of the G.E.D. (General Educational Development) exam and four (4) years of progressively responsible experience in emergency management programs, disaster response, or emergency preparedness is required.
KNOWLEDGE OF:
KNOWLEDGE OF:
Principles of municipal emergency services program planning and development, policies, operations, services, and activities; federal, state, and local laws regulations, policies, and plans for homeland security, emergency management, and financial assistance; functions, practices, and procedures of Emergency Operations Centers and emergency communications; methods and techniques in disaster preparedness training; Standardized Emergency Management System (NEMS), National Incident Management System (NIMS), and operational area concepts; principles and practices of program development, administration, and evaluation; Microsoft office suite of products.
ABILITY TO:
WORK ENVIRONMENT:
ABILITY TO:
Plan, organize, develop, and coordinate emergency management programs and exercises; understand and apply local, state, and federal rules, regulations, and directives governing disaster and emergency preparedness; analyze situations quickly and accurately and take effective action; develop and present formal training programs in emergency management related subjects; develop public information materials and make public presentations; conduct research, perform analysis, prepare reports of findings, and make recommendations; establish and maintain effective working relationships with City officials, staff, representatives from other agencies, volunteers, and the general public; communicate clearly and concisely both orally and in writing with various individuals and groups.
PHYSICAL DEMANDS:
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Incumbents in this classification sit, walk, stand, climb stairs, climb using simultaneous use of arms and legs, stoop, bend, lean, turn, twist, crouch, kneel, squat, reach above and below shoulder level, use fingers, hands, and legs repetitively, use hands or wrists repetitively with twisting or pressure, speak clearly, hear normal voice conversation, use visual depth perception; see small details and long distances, distinguish colors and shades, drive a vehicle; work on a personal computer; type or use a 10 key; and use a telephone.
WORK ENVIRONMENT:
The work environment described here is representative of those an employee encounters while performing the essential functions of this job. Incumbents in this classification work outside, inside, in direct contact with public, and may be required to respond to an emergency situation impacting the City at any time.
OTHER REQUIREMENTS:
OTHER REQUIREMENTS:
Must possess a valid Class C California driver license and an acceptable driving record in order to operate a City vehicle. An acceptable driving record is one that has three (3) or fewer DMV points issued within the past five (5) years, and no more than one (1) DUI within the past ten (10) years.
Completion of the following courses is required: IS 700 – Introduction to National Incident Management Systems, ICS 800 – Introduction to National Response Plan, ICS 100 – Introduction to Incident Command Systems, ICS 200 – Basic Incident Command Systems, ICS 300 – Intermediate Incident Command Systems, and ICS 400 – Advanced Incident Command Systems
Certification as an Emergency Manager by the International Association for Emergency Managers is highly desirable.
Completion of the following courses is required: IS 700 – Introduction to National Incident Management Systems, ICS 800 – Introduction to National Response Plan, ICS 100 – Introduction to Incident Command Systems, ICS 200 – Basic Incident Command Systems, ICS 300 – Intermediate Incident Command Systems, and ICS 400 – Advanced Incident Command Systems
Certification as an Emergency Manager by the International Association for Emergency Managers is highly desirable.
Other Important Information
HOW TO APPLY
Online applications can be completed by visiting: www.ggcity.org/hr. Questions regarding this position may be either sent to: [email protected], or asked in-person at the Human Resources Department located at City Hall, 11222 Acacia Parkway, Garden Grove CA. City Hall is open Monday through Thursday, 7:30 a.m. to 5:30 p.m., and every other Friday, 7:30 a.m. to 5:00 p.m.
The application filing deadline is November 10, 2025, 5:00 p.m.
Online application packets must include:
THE SELECTION PROCESS
Online applications can be completed by visiting: www.ggcity.org/hr. Questions regarding this position may be either sent to: [email protected], or asked in-person at the Human Resources Department located at City Hall, 11222 Acacia Parkway, Garden Grove CA. City Hall is open Monday through Thursday, 7:30 a.m. to 5:30 p.m., and every other Friday, 7:30 a.m. to 5:00 p.m.
The application filing deadline is November 10, 2025, 5:00 p.m.
Online application packets must include:
- a completed online employment application
- a completed supplemental questionnaire
- proof of completion of the following:
- IS 700 – Introduction to National Incident Management Systems,
- ICS 800 – Introduction to National Response Plan,
- ICS 100 – Introduction to Incident Command Systems,
- ICS 200 – Basic Incident Command Systems,
- ICS 300 – Intermediate Incident Command Systems, and
- ICS 400 – Advanced Incident Command Systems
- proof of certification as an Emergency Manager by the International Association for Emergency Managers, if applicable
The job application must be completely filled out. A resume may be submitted but cannot substitute for some of the information. Be sure to detail any education, training, or other relevant course work that would make you a particularly strong candidate.
Your application will be reviewed very carefully, and only those who appear to have the best qualifications will be invited to continue in the selection process. Meeting the minimum requirements does not guarantee an invitation to further testing.
THE SELECTION PROCESS
The selection process may consist of:
- Oral panel interview - tentatively scheduled for Tuesday, December 2, 2025
APPLICANTS WILL RECEIVE COMMUNICATION THROUGH EMAIL ONLY. Applicants should check their email and spam mail for all notices.
Candidates selected for the position will be required to complete and pass a thorough background check through the Garden Grove Police Department.
Candidates who may need accommodations during the selection process must contact the Human Resources Department at [email protected] at least one week prior to any test dates.
If you have any questions regarding this recruitment, please contact Ashleigh Anderson Camba, Human Resources Analyst, at [email protected].
NEPOTISM POLICY
The City has adopted a Nepotism Policy that may affect the status of a candidate's application. Please refer to the Garden Grove Municipal Code 2.44.440 Nepotism Policy for more information.
EQUAL OPPORTUNITY EMPLOYER
The City of Garden Grove is an Equal Opportunity Employer that does not discriminate on the basis of sex, race, color, marital status, religion, ancestry, national origin, medical condition, non-disqualifying disability, age, sexual orientation, gender identify/expression, genetic information, military/veteran status, or other protected class covered by appropriate law.
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